2017 Agenda

You can see the Shoptalk Europe schedule here and confirmed speakers here. To apply to speak, click here.

Tuesday Agenda

Registration Hours:

7:00am - 6:30pm

Exhibit Hall Hours:

8:30am - 7:30pm

7:00 - 8:30am
Breakfast
Session 1: 8:30 - 9:05am

TRACK 1:

Shopping Experiences of the Future

Track Room 1

Track Keynote: Groundbreaking Shopping Experiences
To Be Announced

TRACK 2:

Shifting Ecommerce Trends

Track Room 2

Meeting the Demands of Today's Cost-Conscious Consumer
Shoppers today want to get a fair price on everything they buy, whether basic items or products they choose to splurge on. Flash sales and other business models provide consumers with access to deals while rising price transparency online means consumers are accessing a variety of sites to compare, contrast and ultimately buy products. In this session, hear from companies whose premise is to give consumers a good deal as they discuss their pricing strategies and how they build customer relationships.

TRACK 3:

Investment and Entrepreneurship

Track Room 3

Emerging Direct-to-Consumer Businesses That Redefine Retail: A VC Perspective
Join us to hear from some of today's leading venture capital firms as they highlight which direct-to-consumer business models are resonating in the market. Our panelists will address the changes they anticipate in how consumers discover, shop and buy and discuss how they identify the businesses that will define the next generation of commerce.

TRACK 4:

Measurement, Analytics and Insights

Track Room 4

Measuring and Optimizing the New Store Experience
A wide variety of groundbreaking technologies are providing retailers with insights into all aspects of store operations as well as consumer browsing and buying in physical stores. Retailers now have access to consumer shopping data from many sources, ranging from beacons to video monitors and satellites. In this session, we'll hear from companies at the forefront of store analytics, insights and innovation as they discuss how they're using data to shape the next generation of retail stores.
Session 2: 9:10 - 9:45am

TRACK 1

The Future of Artificial Intelligence In Retail
It is early days when it comes to the use of Artificial Intelligence (AI) in retail—however, the opportunities for AI to help drive awareness and sales are potentially far and wide. In this session, technology leaders will talk about the current utility and future use cases of AI. Our speakers are leaders at some of the most innovative companies using AI to disrupt retail — they will highlight examples of how AI is transforming the industry, from better understanding consumer sentiment to improving search results.

TRACK 2

Evolving Brand-Retailer Relationships
While the relationship between consumer brands and retailers remains essential, brands are also investing in their own digital offerings by expanding their site content and building ecommerce capabilities to sell directly to shoppers. Join us to hear: (1) How retailers are improving the experience brands have on their platforms and (2) how brands are balancing their retail relationships with their desire to better understand customer behavior and realize a greater margin on sales.

TRACK 3

Emerging Technologies That Drive Retail Innovation: A VC Perspective
In this session we'll hear venture capitalists discuss which technologies are poised to transform the shopping experience. From technologies that provide critical improvements to today's offerings to others that promise to altogether change the world of commerce, hear which types of technology companies are gaining the most traction with brands and retailers.

TRACK 4

Advances in Analytics
Entire businesses--from product assortments to consumer-facing websites--are being optimized as the amount of data available and the sophistication of tools increases dramatically. Commerce businesses are not only personalizing the customer experience at an individual level and ensuring their content drives conversion, but also optimizing inventory and assortment by location to meet the demands of today's anywhere, anytime customers. In this session, leading retailers and solution providers will discuss how businesses are testing, analyzing and optimizing the shopping experience.
Session 3: 9:50 - 10:25am

TRACK 1

Augmented and Virtual Reality
Augmented reality (AR) has moved into the mainstream. Meanwhile, there have been a spate of technical developments recently in the form of new platforms and hardware, including dual-camera phones, that are enabling better AR and virtual reality (VR) experiences. As a result, AR use cases in retail are proliferating and VR use cases are quickly emerging. In this session, companies at the forefront of this phenomenon will share their experience so far, as well as their vision for the potential of this technology to transform shopping.

TRACK 2

Mobile Commerce and Engagement
Retailers are embracing mobile in a variety of ways, from launching mobile apps and exploring deep linking to streamlining checkout and more. In addition, retailers are targeting shoppers on their mobile devices and using technologies like geofencing to reach consumers who are near their stores. In this session, retail leaders will discuss innovative strategies that drive consumers to engage and buy on mobile.

TRACK 3

Innovation Within Big Retail
As large retail businesses evaluate their growth strategies and how to remain competitive, they must constantly evaluate whether to (1) focus on internal initiatives and organic growth, (2) create their own accelerators to explore cutting edge technologies, or (3) partner with or buy companies to access technologies and expertise. This session will look at how retailers are investing to ensure they continue to innovate.

TRACK 4

Next Generation Attribution
Attribution remains one of the biggest challenges for marketers given the growing number of touchpoints shoppers have on their path to purchase. Brands and retailers alike are investing in cross-device and cross-channel attribution in order to truly understand customer behavior as well as allocate spending effectively. In this session, hear how the most forward-thinking marketers understand which campaigns, channels and devices are influencing consumers' decisions to buy.
10:30 - 11:30am
Networking Break in the Exhibit Hall
10:30 - 11:30am
Hosted Retailers & Brands Program (Prescheduled Only)
10:30 - 11:30am
Funding Founders (Prescheduled Only)
11:35 - 11:55amGeneral Session Room
Keynote 1
11:55am - 12:15pmGeneral Session Room
Keynote 2
12:15 - 12:35pmGeneral Session Room
Keynote 3
12:30 - 2:20pm
Lunch in the Exhibit Hall
1:20 - 2:20pm
Hosted Retailers & Brands Program (Prescheduled Only)
2:30 - 2:50pmGeneral Session Room
Keynote 4
2:50 - 3:10pmGeneral Session Room
Keynote 5
3:10 - 3:30pmGeneral Session Room
Keynote 6
3:30 - 4:00pm
Networking Break in the Exhibit Hall
Session 4: 4:00 - 4:35pm

TRACK 1:

Shopping Experiences of the Future

Track Room 1

Retail Formats of the Future
Retailers today are experimenting with a variety of new store formats ranging from smaller footprints to pop-up stores as well as reducing the total number of stores. At the same time, trends like ecommerce pureplays opening physical retail locations and a new wave of experiential retailing are gaining momentum. In this session, innovative retailers will discuss how they're broadening store experiences to engage shoppers.

TRACK 2:

Shifting Ecommerce Trends

Track Room 2

Personalized Shopping Experiences
Today's online shopping experiences are more personalized than ever, and shoppers now expect retailers to understand their preferences and buying habits. In this session we'll hear from three companies providing different personalized experiences and understand the technologies necessary to create individualized offerings online--as well as increasingly in stores.

TRACK 3:

Consumer Behavior, Expectations and Demographics

Track Room 3

Adapting to Changing Consumers Across Europe
In this set of research presentations, hear experts discuss how the demographics and behavior of European consumers are changing.

TRACK 4:

Emerging Technologies Spotlight and Announcements

Track Room 4

To Be Announced
Session 5: 4:40 - 5:15pm

TRACK 1

Conversational Commerce
Within the last year, chatbots and virtual assistants have gained momentum. Established and emerging brands alike are trying to figure out their strategy amidst a growing number of options in platforms, partners and formats. Speakers will lay out the near-term value proposition of conversational commerce and help make sense of the activity in this space.

TRACK 2

Ecommercce Technology Leaders Roundtable
The technologies that power ecommerce are constantly evolving, with new solutions emerging almost daily that promise to better attract and convert shoppers. Technology leaders at brands and retailers face a daunting task in sorting through the growing number of ecommerce solutions and identifying the ones that will have the biggest impact on their businesses. In this session, we'll hear from leaders at some of the top ecommerce brands across Europe as they discuss how they build technology-forward organizations and which emerging technologies excite them most.

TRACK 3

Reaching Millennials
With consumers aged 20-35 representing almost a quarter of the adult population in Europe, Millennials remain one of the most sought-after target markets for brands. As Millennials mature and their buying power increases, retailers and brands have to update their product and marketing strategies to cater to their evolving needs. This panel features venture-backed startups and established retailers that are successfully targeting Millennials with innovative product offerings, frictionless shopping experiences and relatable messaging.

TRACK 4

To Be Announced
Session 6: 5:20 - 5:55pm

TRACK 1

Innovations in Consumer Payments
Mobile devices and connected commerce will drive substantial changes in how consumers pay in every context. This session will cover key aspects of the evolution of payments, including the digitization of physical wallets and plastic payment credentials, growth of frictionless in-app purchasing and evolution of in-store point of sale payment terminals. The discussion will include emerging initiatives, entry of new stakeholders in the payments value chain and payments as a platform for enhanced retailer and consumer offerings.

TRACK 2

IoT and Connected Commerce
From home voice assistants to smart watches and refrigerators, many connected devices are now becoming commerce devices. At the same time, new digital technologies are streamlining store operations and enabling retail locations to become smarter and more efficient. Though still at an early stage, new digital touchpoints hold the potential to transform shopping by creating a more intelligent, frictionless experience. In this session, companies will discuss the evolving landscape of connected commerce and the imperative for retailers and brands alike to develop a connected commerce strategy.

TRACK 3

Transparency and Sustainability
Concerns about health, environment and worker well-being impact purchase decisions to a greater degree now than ever before. Retailers and brands alike are transforming their supply chains through technology and sourcing partnerships to address these concerns while maintaining profitability. Likewise, many startups are now being built on the premise of reaching customers via their core values. In this session, we'll hear from leading startups and established companies on their journey to increased transparency and sustainability in their businesses.

TRACK 4

To Be Announced
6:00 - 7:30pm
Exhibit Hall Reception
7:30 - 9:30pm
Industry Night Party