Cassandra Hicks Bergsland

Director of Omnichannel

John Lewis

Cassandra joined John Lewis as the Director of Omnichannel in 2020. She is a passionate customer experience and ecommerce leader, spending her career in digital retail starting on the inaugural team that launched Barneys.com and then MrPorter.com. She then moved to Net-a-Porter.com to run website trading. In 2017, Cassandra joined Charlotte Tilbury as Director of Ecommerce. Cassandra is a Pilates enthusiast, loves to cook and read thriller novels.