Paddy Earnshaw

Customer & Digital Director

B&Q

Paddy Earnshaw joined the B&Q board in the newly created position of Customer and Digital Director in April 2019. Having worked in private equity and venture capital-backed technology business Paddy brings a fresh perspective to changing customer habits and putting customer needs first. Prior to joining B&Q, Paddy was Chief Marketing Officer at House of  Fraser and earlier spent four years as Chief Customer Officer at Doddle Parcels, where the leadership team grew a retail & logistics business from scratch to having a 10% market share while partnering with the likes of ASOS, Amazon and eBay.