2023 sponsors & exhibitors

HelloDone

Level 1 sponsor

The HelloDone platform uses social messaging channels (Messenger / WhatsApp / Instagram / Webchat) alongside deep connections directly into global carriers absorbing more than 80% of inbound customer queries using it’s proprietary conversational AI platform (reducing total cost of contact by more than 25%). We solve queries such as, 'where is my order?', ‘How do I pay with Paypal?, ‘Can I click & collect’, enable delivery & returns tracking notifications, improve loyalty & Life Time Value while creating new digital sales opportunities (CTR of 8% in social channels) during and after delivery.