ZigZag Global

Level 1 Sponsor

ZigZag Global is a software solution to help eCommerce retailers manage returns domestically and globally.


The ZigZag platform connects major retailers to a global network of over 220 warehouses to over 1,000+ carrier services in over 135 countries. ZigZag's clients include boohoo group, Zara, Selfridges, GAP, Superdry, DHL, The Hut Group, and many more.


ZigZag delivers best in class technology and service to transform the returns experience globally. ZigZag’s mission is to reduce the cost, waste and friction associated with returns, boost customer loyalty and make retailers more profitable and sustainable.


ZigZag won Best Innovation at the CILT Awards in 2021, also taking home its third consecutive accolade at the eCommerce Awards 2021 as Best Outsourcer, eCommerce Partner or Supplier / Best Product after previously winning the Best eCommerce Technology Innovation and Best Product at eCommerce Expo 2020 and Innovation in Delivery and Logistics Award at the eCommerce Awards 2019.


ZigZag has a long history of winning awards. In 2019 it won the KPMG Best British Tech Startup (London round), was a finalist at The Circulars at the World Economic Forum 2019 in Davos, is listed in the Retail Tech Top 50, The StartUps Top 100, Disrupt 100. ZigZag won the 2018 Shop.org Disruption and Innovation Award, 2018 World Post and Parcel Awards for Ecommerce and Innovation, 2018 Postal Pitch in Washington, 2018 Millennial 20:20 Ecommerce Enabler.


ZigZag is also proud to be a member of the Ellen MacArthur Foundation.



ZigZag is a British Company, headquartered in London. For more information visit https://www.zigzag.global/