Theresa Austin

Global Consumer Engagement Director

Moët & Hennessy

Theresa Austin is a senior leader in transformation at LVMH, where she oversees the global Consumer Engagement strategy for the Wines and Spirits division and leads Sustainable Marketing initiatives. Previously, she directed Digital Transformation and Innovation at LVMH Group, focusing on client development for brands such as Celine, Dior, and TAG Heuer, as well as leading the Moët Hennessy DARE program.

Known for her entrepreneurial mindset and expertise in human-centered design, Theresa has held significant roles in growth and innovation at Burberry, Conde Nast, and Net-A-Porter. She has a proven track record of successfully launching new business units and teams, creating exceptional customer experiences that enhance lifetime value while increasing market share and profitability in highly competitive environments.