Monday 8 May, 2023

2:00pm — 6:00pm CEST
Registration Open

Tuesday 9 May, 2023

10:00am — 6:30pm CEST
Registration Open
10:00am — 6:30pm CEST
Show Floor Open

Introducing our new immersive show floor experience. The expo is at the heart of the action, surrounded by our incredible content stages, Onsite -Meetup, networking lounges and experiential activations for you to explore.

10:00am — 11:00am CEST
Breakfast & Networking

Grab a coffee and bite to eat to ensure you are fully charged for an action packed day of meetings, connections and insights.

11:00am — 3:00pm CEST
Lunch & Networking

Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm for you to decide when you would like to take a break.

11:00am — 11:40am CEST
Session 1

Track 1

Meeting Heightened Consumer Expectations

Case Studies: Using Customer Data to Surprise and Delight

View Description

Alex Williams, Head of Growth & Personalisation, M&S

Stacia Carr, VP, Size and Fit, Zalando

Track 2

Groceryshop @ Shoptalk Europe

Next Generation Convenience Offerings that Meet Consumer Needs

View Description

Neil Reynolds, VP Global Digital Commerce, Mars Wrigley

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)

Track 3

Thriving in a Challenging Global Economy

The Analyst Perspective on Inflation and Other Economic Forces Shaping Retail

View Description

Track 4

Startup Pitch and Spotlight on Emerging Retail Tech

Startup Pitch

View Description

Solveiga Pakštaitė, Founder & Director, Mimica

11:50am — 12:30pm CEST
Session 2

Track 1

Meeting Heightened Consumer Expectations

Resale, Upcycled Products and the Circular Economy

View Description

Track 2

Groceryshop @ Shoptalk Europe

Simplifying Online Product Search and Discovery

View Description

Track 3

Thriving in a Challenging Global Economy

Rapid Fire: Unfiltered Investor Perspectives on Retail Challenges and Opportunities

View Description

Maria Wagner, Partner, Beringea

Antoine Nussenbaum, Co-Founder & Investor, Felix Capital

Niccolo Manzoni, Managing Partner, Five Seasons Ventures

Track 4

Startup Pitch and Spotlight on Emerging Retail Tech

Startup Pitch

View Description
1:10pm — 2:25pm CEST
Meetup & Hosted Retailers & Brands Programme
2:35pm — 3:15pm CEST
Session 3

Track 1

Meeting Heightened Consumer Expectations

Catering to Gen Z Shoppers with New Products and Experiences

View Description

Debbie Ellison, Global Chief Digital Officer, VMLY&R COMMERCE (Interviewer)

Track 2

Groceryshop @ Shoptalk Europe

Unifying the Online and In-Store Shopping Experience

View Description

Lars Kietzer, VP, Product, Fressnapf Holding/Maxi Zoo

Alister Greenwood, Head of Global eCommerce Insights & Analytics, Mondelēz International

Tony Ward, Retail Leader, EY (Interviewer)

Track 3

Thriving in a Challenging Global Economy

The C-Suite on Thriving in Today's Retail Environment

View Description

JJ Van Oosten, Chief Digital & Technology Officer, Kingfisher PLC

Track 4

Spotlight on Retail and Technology Innovation

Innovation Strategies to Thrive in Retail's Next Decade

View Description
3:25pm — 4:05pm CEST
Session 4

Track 1

Meeting Heightened Consumer Expectations

Building Unified Retail Experiences

View Description

Cassandra Bergslund, Director of Omnichannel, John Lewis Partnership

Kate Hardcastle MBE, Broadcaster & The Customer Whisperer, Insight with Passion Consultancy (Interviewer)

Track 2

Groceryshop @ Shoptalk Europe

Executive Perspectives on the Future of Grocery and FMCG

View Description

Michelle Evans, Global Lead, Retail & Digital Consumer, Euromonitor International (Interviewer)

Track 3

Thriving in a Challenging Global Economy

Succeeding at Cross-Border Retail During Tumultuous Times

View Description

Pablo Daniel, Chief Digital & Marketing Officer, Alessi

Roger Graell Sole, Global Ecommerce Director, Mango

Track 4

Spotlight on Retail and Technology Innovation

VC Perspectives on Retail Technology Innovation

View Description

Rebecca Hunt, Partner, Octopus Ventures

4:05pm — 4:25pm CEST
Networking Break

Grab a snack, spark conversations and explore our show floor.

4:25pm — 4:40pm CEST
Entertainment & Opening Remarks
4:40pm — 5:00pm CEST
Keynote

Robert Gentz, Co-Founder & Co-CEO, Zalando

5:00pm — 5:20pm CEST
Keynote
5:20pm — 5:40pm CEST
Keynote
5:40pm — 6:30pm CEST
Welcome Drinks on the Show Floor
7:30pm — 9:30pm CEST
Retailers & Brands Networking Dinners  (Transport Provided)

Wednesday 10 May, 2023

8:00am — 6:15pm CEST
Registration Open
8:00am — 6:15pm CEST
Show Floor Open

Introducing our new immersive show floor experience. The expo is at the heart of the action, surrounded by our incredible content stages, Onsite -Meetup, networking lounges and experiential activations for you to explore.

8:00am — 9:30am CEST
Breakfast & Networking

Grab a coffee and bite to eat to ensure you are fully charged for an action packed day of meetings, connections and insights.

8:00am — 8:50am CEST
Breakfast & Tabletalks  (Prescheduled)
9:30am — 9:50am CEST
Keynote
9:50am — 10:10am CEST
Keynote
10:10am — 10:30am CEST
Keynote
10:30am — 10:50am CEST
Networking Break

Grab a snack, spark conversations and explore our show floor.

10:50am — 12:05pm CEST
Meetup & Hosted Retailers & Brands Programme
11:00am — 3:00pm CEST
Lunch & Networking

Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm for you to decide when you would like to take a break.

1:00pm — 1:40pm CEST
Session 1

Track 1

Groundbreaking Data Applications

New and Effective Applications of AI and Machine Learning

View Description

Track 2

Groceryshop @ Shoptalk Europe

Innovative Merchandising Strategies

View Description

Track 3

Retail's Metaverse Opportunity

Creating Immersive Experiences in Augmented, Mixed and Virtual Realities

View Description

Cristina Marinucci, Head of Global Shopper - Insights & Analytics, Mondelēz International

Sandrine Deveaux, EVP, Future Retail, Farfetch

Track 4

Technology Solution Spotlight

Innovative Supply Chain Technologies

View Description
1:50pm — 2:30pm CEST
Session 2

Track 1

Groundbreaking Data Applications

Leveraging Data Effectively Throughout the Organisation

View Description

Track 2

Groceryshop @ Shoptalk Europe

Sustainability Initiatives Across Grocery and FMCG that Move the Needle

View Description

Siobhan Gehin, Senior Partner, Retail & Consumer, Roland Berger (Interviewer)

Track 3

Retail's Metaverse Opportunity

Retail Opportunities for NFTs and Virtual Goods

View Description

Ekta Chopra, Chief Digital Officer, e.l.f. Beauty

AJ Dalal, Senior Managing Director, Data Strategy, Publicis Sapient (Interviewer)

Track 4

Technology Solution Spotlight

Groundbreaking Physical Retail Technologies

View Description

Michael Gabay, Co-Founder & CEO, Trigo

Chris Walton, Co-CEO, Omni Talk (Interviewer)

2:45pm — 4:00pm CEST
Meetup & Hosted Retailers & Brands Programme
4:05pm — 4:45pm CEST
Session 3

Track 1

The New Retail Organisation

Building an Omnichannel Organisation

View Description

Florian Westerdahl, Head of Technology, Lindex

Katharina Sutch, Director of Shopper & OmniChannel Activation, The LEGO Group

Kate Walsh, SVP, Omnichannel, Pandora

Track 2

Groceryshop @ Shoptalk Europe

Developing an Effective Retail Media Network Strategy

View Description

Simon Miles, VP Global OmniChannel Commercial Strategy, The Coca-Cola Company

Zia Daniell Wigder, Chief Content Officer, Insider Intelligence (Interviewer)

Track 3

Embracing Esports and Livestreaming in Retail

Seizing the Esports Opportunity

View Description

Deborah Weinswig, Founder & CEO, Coresight Research

Ben Miller, Director of Original Content, Shoptalk (Emcee)

Track 4

Technology Solution Spotlight

Effective Digital Commerce Technologies

View Description
4:55pm — 5:35pm CEST
Session 4

Track 1

The New Retail Organisation

Track Keynote: Leading with Purpose

View Description

Ulrika Biesèrt, Global People & Culture Manager (CHRO), Ingka Group (IKEA Retail)

Attracting and Retaining Top Tech Talent to Shape the Future of Retail

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Track 2

Groceryshop @ Shoptalk Europe

Building Successful FMCG-Retailer Relationships

View Description

Jason Lambert, Global VP, Seed Software Services, BEES, AB InBev

Track 3

Embracing Esports and Livestreaming in Retail

The Forefront of Livestreaming and Shoppable Video

View Description

Jacques-Eduoard Sabatier, Co-Founder & CEO, Jow

Track 4

Technology Solution Spotlight

New Marketing and Personalisation Technologies

View Description

Andreas Tussing, Founder & Co-CEO, charles

5:35pm — 6:15pm CEST
Show Floor Drinks Reception
8:00pm — 10:00pm CEST
Shoptalk Europe Party

Retail's greatest night out packed full of live entertainment, great food and drink and with a little bit of magic thrown in.

Thursday 11 May, 2023

8:00am — 5:00pm CEST
Registration Open
8:00am — 5:00pm CEST
Show Floor Open

Introducing our new immersive show floor experience. The expo is at the heart of the action, surrounded by our incredible content stages, Onsite -Meetup, networking lounges and experiential activations for you to explore.

8:00am — 9:30am CEST
Breakfast & Networking

Grab a coffee and bite to eat to ensure you are fully charged for an action packed day of meetings, connections and insights.

8:00am — 8:50am CEST
Breakfast & Tabletalks  (Prescheduled)
9:00am — 9:40am CEST
Session 1

Track 1

Outstanding Retail Experiences: In-Store

Transforming the Store Workforce with New Roles and Capabilities

View Description

Isabelle Aberman, Global Retail Director, Camper

Track 2

Groceryshop @ Shoptalk Europe

Next Generation Automation: Robotics, Autonomous Stores and Beyond

View Description

Tomasz Blicharski, EVP, Managing Director, Żabka Future, Zabka

Track 3

The Future of Brands

Optimising Between DTC and Wholesale Strategies

View Description

Jessica Alsing, Chief Digital Officer, Grendene Global Brands

Boris Trupčević, CEO, FOREO

Track 4

Workshops

Simplifying the Ecommerce Tech Stack

View Description

Andreas Westendörpf, Chief Technology Officer, Emma - The Sleep Company

9:50am — 10:30am CEST
Session 2

Track 1

Outstanding Retail Experiences: In-Store

Providing Inspiration and Ease with Innovative Store Designs and Technologies

View Description

Track 2

Groceryshop @ Shoptalk Europe

New Grocery Technologies Worth the Hype

View Description

Bruno Mourão, Head of IT Transformation & IT Strategy & Experimentation, Sonae MC

Balakrishnan Subramanian, VP, Digital Demand, Mars

Mike Tattersall, Managing Director, Innovation & Chief Commercial Officer, True (Interviewer)

Track 3

The Future of Brands

Navigating Brand Purpose, Politics and Activism

View Description

Track 4

Workshops

Succeeding at Social Commerce

View Description
10:30am — 10:45am CEST
Networking Break

Grab a snack, spark conversations and explore our show floor.

10:45am — 12:00pm CEST
Meetup & Hosted Retailers & Brands Programme
11:00am — 3:00pm CEST
Lunch & Networking

Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm for you to decide when you would like to take a break.

12:10pm — 12:35pm CEST
Entertainment & Keynote
12:35pm — 12:55pm CEST
Keynote
2:10pm — 2:30pm CEST
Keynote
2:30pm — 2:50pm CEST
Keynote
3:00pm — 3:40pm CEST
Session 3

Track 1

Outstanding Retail Experiences: Digital and Omnichannel

New Approaches to Frictionless Payments and Checkout

View Description

Laura McCracken, Managing Director, Global eCommerce & Payments, Accenture (Interviewer)

Track 2

Groceryshop @ Shoptalk Europe

Case Studies: Innovative Tactics for Growing DTC

View Description

Andy Logan, Global VP, PerfectDraft, AB InBev

Track 3

Supply Chain Innovations

Track Keynote: Convenient and Cost-Effective Fulfilment and Delivery Options

View Description

Andrew Murphy, Chief Operating Officer, John Lewis Partnership

Convenient and Cost-Effective Fulfilment and Delivery Options

View Description

Martin Wild, Co-Founder & CEO, Organic Garden AG

Track 4

Workshop and Key Takeaways

Leveraging Zero-Party Data

View Description
3:50pm — 4:30pm CEST
Session 4

Track 1

Outstanding Retail Experiences: Digital and Omnichannel

Leading-Edge Retail Innovations from Outside of Europe: China, US and Beyond

View Description

Track 2

Groceryshop @ Shoptalk Europe

Executing Successful Ecommerce Partnerships: Tech Providers, Marketplaces and Beyond

View Description

Mustafa Bartin, Chief Retail-Operations Officer, Migros Ticaret

Toby Pickard, Global Insight Leader, IGD (Interviewer)

Track 3

Supply Chain Innovations

Building Resilience Into Global Supply Chains

View Description

Track 4

Workshop and Key Takeaways

Shoptalk Europe Recap: Key Takeaways for 2023

View Description

Krystina Gustafson, SVP Content, Shoptalk

Ben Miller, Director of Original Content, Shoptalk (Interviewer)