Europe’s most senior retail agenda tackling the industry’s biggest questions

What if we told you 175+ of Europe’s most fearless leaders from across the retail and brand ecosystem will reveal their insights tackling the industry’s most critical questions fueling how tomorrow’s consumers will discover, shop and buy?

These are those questions. And this is the Shoptalk Europe agenda.

  • Which applications of artificial intelligence will be most transformational to the industry?
  • Which technologies and capabilities are critical to building exceptional unified shopping experiences?
  • How are brands driving differentiation, customer loyalty and trust?
  • How are industry relationships changing across Europe amid new B2B partnerships?
  • What cutting-edge digital shopping experiences and technologies are key for a seamless customer journey?
  • Which emerging technologies can retailers implement to reduce shrink, theft and waste?
  • What's the European economic and market outlook, and how can retailers and brands adapt to thrive in this environment?
  • How can retailers and brands build agile teams and organisations to grasp new opportunities?
  • How can grocery retailers and FMCGs unlock and activate unified commerce?
  • How will Retail Media Networks evolve in grocery, and how will they impact manufacturer-retailer relationships?
  • Which digital capabilities do FMCGs need to adopt to win in ecommerce?
  • How can grocery retailers and FMCG brands meet conflicting consumer needs for convenience and price?
  • Which technologies will deliver new efficiencies and cost savings in grocery?

Monday June 3, 2024

10:00am — 11:00am CEST
Show Floor Open & Breakfast
11:00am — 11:10am CEST
Entertainment and Opening Remarks
11:15am — 11:35am CEST
Keynote
11:35am — 11:55am CEST
Keynote
11:55am — 12:15pm CEST
Keynote
12:00pm — 3:00pm CEST
Lunch
1:45pm — 2:55pm CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
2:55pm — 3:20pm CEST
Networking Break
3:25pm — 4:05pm CEST
Session 1

Track 1

Understanding the Changing Consumer

Meeting Consumer Expectations: Balancing Between Convenience and Value

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Sara Sjöberg, Head of Marketing & Digital Sales, South Europe, H&M

Roger Graell Sole, Chief Digital Officer, Bata

Stijn Demeersseman, Chief of Staff, Amazon Fashion Europe, Amazon

Track 2

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

Track Keynote: Winning in the Evolving European Grocery Market

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Giorgio Busnelli, VP, Consumer Goods Europe, Amazon

Track 3

Exceptional Retail Experiences: Unified Commerce

Unified Commerce: Creating Frictionless and Continuous Store Experiences

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Cassandra Bergsland, Director of Omnichannel, John Lewis Partnership

Dr. Johannes Wechsler, Chief Digital Officer, Bauhaus

Ohad Elzur, Store & Promotion Technology Director, AS Watson

Track 4

Spotlight on Emerging Retail Tech

Startup Pitch

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El Medhi Hachad, Co-Founder & CEO, Elyn

Euro Wang, Co-Founder & CEO, Guac

Daniel Lim, Founder & CEO, Pi-xcels

Alexander Kokhanovskyy, Co-Founder & Co-CEO, Loyalty Games

Carolin Wais, Partner EMEA Ventures, Plug and Play (Judge)

Deborah Weinswig, Founder & CEO, Coresight Research (Judge)

More speakers to be confirmed

4:15pm — 4:55pm CEST
Session 2

Track 1

Understanding the Changing Consumer

Rapid Fire: Keeping Pace with New Consumer Behaviours

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Laurent Malaveille, Chief Digital Officer & IT Officer, Groupe Clarins

Javier Figar de Lecalle, Chief Retail Officer, Tendam

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

New Industry Research: Economic and Consumer Trends Shaping Grocery

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Natalia Lechmanova, Chief Economist, Europe, Mastercard

Adgild Hop, Partner - European Retail Market Leader, Deloitte

More speakers to be confirmed

Track 3

Exceptional Retail Experiences: Unified Commerce

Track Keynote: Delivering Consistent Cross-Channel Experiences

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Maria Jose Barrera Rojas, Global Chief Digital Officer & E-Commerce Director, Massimo Dutti, Inditex

Massimo Basei, Chief Retail Officer, Pandora

Kirsty McGregor, Executive European Editor, Vogue Business (Interviewer)

Track 4

Spotlight on Emerging Retail Tech

Startup Pitch

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Svetlana Kordumova, Founder & CEO, Pixyle.ai

More speakers to be confirmed

5:05pm — 5:45pm CEST
Session 3

Track 1

Understanding the Changing Consumer

Next Generation Powerhouse Brands

Taymoor Atighetchi, CEO, Papier

Shai Eisenman, Founder & CEO, Bubble Skincare

Camille Kriebitzsch, Co-Founder & Partner, Eutopia VC (Interviewer)

More speakers to be confirmed

Track Keynote: Brand Power, Loyalty and Trust

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Speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

Meeting Shopper Demands for Convenience, Speed and Value in Grocery

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Jessyn Katchera, Head of E-Commerce France & Group and Innovation, Carrefour

Suzy McClintock, VP of Grocery, Hop, Editions & Retail, Deliveroo PLC

Ethan Sinick, Managing Director, Shirland Ventures (Interviewer)

More speakers to be confirmed

Track 3

Exceptional Retail Experiences: Unified Commerce

Unifying the Organisation to Enable Seamless Shopping

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Isabelle Aberman, Global Retail Director, Camper

Amit Keswani, Chief Omni Channel Officer, Chalhoub Group

Sathya Nandakumar, Chief Technology Officer, Holland & Barrett

Chris Brook-Carter, CEO, Retail Trust (Interviewer)

Track 4

Spotlight on Emerging Retail Tech

Startup Pitch

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Speakers to be confirmed

5:55pm — 6:30pm CEST
Welcome Drinks on the Show Floor
6:00pm — 9:30pm CEST
Retailers & Brands Networking Dinners  (Prescheduled Only - Transport Provided)

Tuesday June 4, 2024

8:00am — 8:50am CEST
Tabletalks & Breakfast  (Retailers & Brands Only, Prescheduled Only)
9:00am — 9:40am CEST
Session 1

Track 1

Groundbreaking AI Applications in Retail

Case Studies: Pioneering Applications of Generative AI

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Daniel Krantz, Division Lead - Digital Product & Customer Experience, Otto Group

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping

Brand Perspectives on Unlocking Unified Commerce in Grocery

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Jie Cheng, VP & Global Head, Digital Commerce, Mondelēz International

Gaurav Goel, VP eCommerce Strategy & International, PepsiCo

Helen Merriott, SVP Consumer Products, EMEA & APAC, Publicis Sapient (Interviewer)

More speakers to be confirmed

Track 3

Merchandising, Assortment and Supply Chain

Track Keynote: Fulfilment and Last Mile Tactics that Benefit Shoppers and the Business

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Nick Burton, Chief Information Officer, Screwfix

Andrew Kenny, Chief Commercial Officer, Just Eat Takeaway.com

Track 4

Technology Solution Spotlight

Enhancing Store Performance: Security, Reducing Shrink and More

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Tal Tamir, CEO, Wiliot

More speakers to be confirmed

9:50am — 10:30am CEST
Session 2

Track 1

Groundbreaking AI Applications in Retail

Leveraging AI to Scale Personalisation

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Tian Su, VP Personalisation & Recommendation, Zalando

Baltazar Ozonek, VP, AI & Innovation, Pandora

Dirk Cohausz, Managing Director & Partner, BCG X (Interviewer)

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping

Track Keynote: Global Insights on Future-fit Grocery Ecommerce

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Gregor Ulitzka, President, Europe, Ocado Group

Jordan Berke, Founder & CEO, Tomorrow Retail Consulting (Interviewer)

Breakthrough Grocery Retail Experiences

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Jo Hayward, VP Convenience Europe, bp

David McIntosh, VP & GM, Connected Store, Instacart

Lindsey Mazza, Global Retail Lead, Capgemini (Interviewer)

Track 3

Merchandising, Assortment and Supply Chain

Leveraging Tech to Build Next Generation Supply Chains: Circular, Sustainable and More

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Speakers to be confirmed

Track 4

Technology Solution Spotlight

Engaging Digital Shopping Technologies

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Gillian Simpson, Partner, Deloitte Digital (Interviewer)

More speakers to be confirmed

10:45am — 11:55am CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
12:00pm — 3:00pm CEST
Lunch & Networking
Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm in the expo hall for you to decide when you would like to take a break.
12:05pm — 12:25pm CEST
Keynote
12:25pm — 12:45pm CEST
Keynote
2:05pm — 2:25pm CEST
Keynote
2:25pm — 2:45pm CEST
Keynote
2:55pm — 4:05pm CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
4:15pm — 4:55pm CEST
Session 3

Track 1

Groundbreaking AI Applications in Retail

Track Keynote: Building and Implementing an AI Strategy

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Jérôme Dubreuil, Chief Innovation Officer, Decathlon

Ruth Díaz Barrigón, Vice President, Amazon Fashion Europe, Amazon

Track 2

Groceryshop@Shoptalk Europe: Building Capabilities for the Future

Best-in-Class Digital Commerce Capabilities for FMCGs

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Neil Reynolds, Global VP Digital Commerce, Mars Wrigley

Declan Kearney, Founder & CEO, Digital Commerce Global (Interviewer)

More speakers to be confirmed

Track 3

Merchandising, Assortment and Supply Chain

Innovative Merchandising and Assortment Strategies

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Gareth Locke, Chief Growth Officer, Mytheresa

Erik Lautier, Partner, AlixPartners (Interviewer)

More speakers to be confirmed

Track 4

Technology Solution Spotlight

Data, Personalisation and Marketing Solutions

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Natasha Franck, Founder & CEO, EON

Assaf Baciu, Co-Founder, Persado

More speakers to be confirmed

5:05pm — 5:45pm CEST
Session 4

Track 1

Groundbreaking AI Applications in Retail

Rapid Fire: Evaluating AI's Longterm Opportunities and Challenges

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Pierre-Yves Calloc'h, Chief Digital Officer, Pernod Ricard

Vipin Gupta, Chief Technology Officer, Starbucks India, Starbucks

Chris Walton, Co-CEO, Omni Talk (Interviewer)

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Building Capabilities for the Future

Organisational Design and Structures and to Win in the New Grocery Market

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Neel Arora, Global Head of eCommerce, Nestlé

Laura Burbedge, Online & Digital Director, Waitrose

More speakers to be confirmed

Track 3

Merchandising, Assortment and Supply Chain

Track Keynote: Building Innovative Products and Brands for Today's Consumer

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Sanjay Luthra, EVP Managing Director Mattel EMEA & Global Head Direct to Consumer International, Mattel

Building Innovative Products and Brands for Today's Consumer: A Conversation

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Speakers to be confirmed

Track 4

Technology Solution Spotlight

Rapid Fire: Retail Technologies for the Next Decade

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Mike Tattersall, Managing Director, Innovation & Chief Commercial Officer, True.

Antoine Nussenbaum, Co-Founder & Investor, Felix Capital

More speakers to be confirmed

5:45pm — 6:30pm CEST
Show Floor Drinks Reception
8:30pm — 11:59pm CEST
Shoptalk Europe Party

Wednesday June 5, 2024

9:00am — 9:40am CEST
Session 1

Track 1

Outstanding Ecommerce and Digital Customer Experiences

Succeeding with Social Commerce, Influencers and Creators

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Ana Belén García Luque, Chief Digital & Marketing Officer, Pull & Bear, Inditex

Ekta Chopra, Chief Digital Officer, e.l.f. Beauty

Andréa Martins, President, EMEA & LATAM, Stanley1913

Debbie Ellison, Global Chief Digital Officer, VML (Interviewer)

Track 2

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Navigating Evolving Relationships Across Retailers, FMCGs and Marketplaces

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Eve Henrikson, Regional General Manager - EMEA, Uber Eats

Bruno Mourão, Head of Ecosystem, Sonae MC

Bertrand Bastien, New Business Ventures Director - Easy24, Pernod Ricard

Track 3

Navigating Changing Industry Relationships

Harnessing Data and Technology to Create New Revenue Streams

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Jordan Berke, Founder & CEO, Tomorrow Retail Consulting (Interviewer)

More speakers to be confirmed

Track 4

Frameworks, Tactics and Takeaways

Using Data and Technology to Unlock Sustainability Goals

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Nikki Sale, Global Digital Commerce Director (B2C), Diageo

Siobhan Gehin, Senior Partner, Retail & Consumer, Roland Berger (Presenter & Interviewer)

Speakers to be confirmed

9:50am — 10:30am CEST
Session 2

Track 1

Outstanding Ecommerce and Digital Customer Experiences

Case Studies: Using Data to Cultivate Loyalty and Improve Customer Retention

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David Clark, Group Digital Director, Frasers Group

Vishal Katelia, Senior Head of Customer & Innovation Strategy, Group Industry Relations, Farfetch

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Brand Perspectives on Retail Media Strategies and Outlook

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Yann Riviere, Director of Connected Commerce, Europe & Australia, General Mills

Laura Hyland, Global VP, eCommerce & Digital Marketing, BIC

Simon Miles, Founder & CEO, Lighthouse Advisory (Interviewer)

More speakers to be confirmed

Track 3

Navigating Changing Industry Relationships

Leveraging Marketplaces to Reach New Customers

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Caroline Welsh, Customer, Digital & Trading Board Director, Brico Depot

Yann Fontaine, CEO, Miravia

Marcin Polchlopek, GVP Marketplace Consumer Business, Allegro

Track 4

Frameworks, Tactics and Takeaways

Tactics for Successfully Structuring Your Organisation and Teams for AI

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Constanze Freienstein, Partner, AlixPartners (Presenter & Interviewer)

Speakers to be confirmed

10:40am — 11:00am CEST
Keynote
11:00am — 3:00pm CEST
Lunch
11:00am — 11:20am CEST
Keynote
11:20am — 11:40am CEST
Keynote
11:55am — 1:05pm CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
1:10pm — 2:00pm CEST
Tabletalks with Lunch  (Retailers & Brands Only, Prescheduled Only)
2:10pm — 2:50pm CEST
Session 3

Track 1

Outstanding Ecommerce and Digital Shopping Experiences

Innovations in Product Discovery: Shoppable Video, Visual Search and More

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Marc Hernandez, Digital Product Director, Mango

Eva Goicochea, Founder & CEO, Maude

Diana Lee, Director of Research & Analysis, The Business of Fashion (Interviewer)

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Grocery Retail CEO Perspectives: Leading Digital Transformation

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Kræn Østergård Nielsen, Group CEO, Coop Danmark

Miki Kuusi, Head of International at DoorDash & CEO at Wolt, Wolt, DoorDash

More speakers to be confirmed

Track 3

Navigating Changing Industry Relationships

Optimising Between DTC and Wholesale Strategies

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Jenna Posner, Chief Digital Officer, Solo Brands

Marcella Wartenbergh, CEO, AWWG Group (Pepe Jeans, Hackett, Façonnable)

Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)

More speakers to be confirmed

Track 4

Frameworks, Tactics and Takeaways

Leveraging Data Effectively Across the Organisation

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Theresa Austin, Chief Marketing Officer Clos19.com (LVMH) & Global Consumer Engagement Director, Moët & Hennessy

Ruth Zohrer, Partner, Bain and Company (Presenter & Interviewer)

More speakers to be confirmed

3:00pm — 3:40pm CEST
Session 4

Track 1

Outstanding Ecommerce and Digital Shopping Experiences

Unlocking Cross-Border and Global Ecommerce Opportunities

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Andrea Cappi, Chief eBusiness & Omnichannel Officer, Valentino

Marie Driscoll, Professor, The New School (Interviewer)

More speakers to be confirmed

Track 2

Groceryshop@Shoptalk Europe: Achieving Operational Efficiencies

Case Studies: New Capabilities Driving In-Store Efficiency, Inventory Visibility and Asset Protection

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Nick Downing, Commercial & Insight Director, IGD

More speakers to be confirmed

Track 3

Navigating Changing Industry Relationships

Organisational Agility: Skills and Structures for the Future of Retail

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Loretta Franks, VP, Chief Data & Analytics Officer, Kellanova

Baz Saidieh, Global Partner, Antler VC

Lisa Smith, Partner, Deloitte Digital (Interviewer)

Track 4

Frameworks, Tactics and Takeaways

Shoptalk Europe 2024 Key Takeaways

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Ben Miller, VP Original Content & Strategy, Shoptalk

Chris Walton, Co-CEO, Omni Talk

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)