Claire Pointon

EVP, UK & Ireland

JustEat

Claire joined Just Eat UK & Ireland in May 2023, bringing over 20 years of experience in customer and commercial strategy, brand innovation, and digital product experience. She is leading Just Eat’s next phase of growth, strengthening its position as the UK’s largest platform for on-demand convenience.

Before joining Just Eat, Claire was Customer Director at John Lewis, overseeing customer proposition, marketing and digital product. Her career also spans senior leadership roles at Dixons Carphone, Kerry Foods, and T-Mobile which is part of Deutsche Telekom, where she built a deep understanding of commercial performance, trading and consumer behaviour. Her passion has been to drive business growth through customer growth and partnerships.

With a sharp focus on the evolving convenience mindset, Claire has expanded the business beyond restaurants, building a diverse partner network, from premium grocers like Waitrose to independent high street pharmacies. Today, Just Eat connects 18 million customers to meals, groceries, and everyday essentials across 97% of the UK. 

Claire believes high performance starts with an inclusive culture. She champions initiatives that support gender equality, leadership development, and opportunities for diverse talent to thrive.

Speaking on:

Unique Collaborations and Partnerships that Surprise and Delight

Date & Time: Tuesday, June 3, 9:50am — 10:30am CEST

The Cryon Stage