Level 1 sponsor

We help ecommerce companies maximise their profitability with instant refunds and instant exchanges. Our solutions automate their reverse logistics, speed up refunds so customers receive their money back in as little as 6 seconds and process exchanges instantly, eliminating stock control issues and reducing the time it takes for the customer to enjoy their new product from 14 days to 4 days.
We develop our own underwriting model to analyse each request in order to detect potentially fraudulent requests and avoid them, and if not detected, we assume the risk so that ecommerce never loses out.
In this way, we turn the problem of returns into a loyalty opportunity and help brands offer their best post-sales experience, increasing the repurchase rate by up to 90%, doubling the rate of exchanges and reducing the volume of returns.