Secret View

Level 1 sponsor

We provide valuable insights in customer experience for retail and hospitality through mystery shopping research, internal audits, and compliance research. We have developed the industry’s top platform, where we visualize the data from your stores and our mystery shoppers. This results in a comprehensive overview at every level – from CEO to store manager.
We believe in the power of learning through positive feedback. With our platform, we provide continuous insight to learn from and stimulate improvement amongst employees. Renowned retailers like Rituals, Ahold Delhaize, and Patagonia already use our data to improve their processes.
Our 50.000+ worldwide mystery shopping community is already visiting your stores, what do you want to learn from them?