The Agenda
Europe’s most senior retail agenda tackling the industry’s biggest questions
What if we told you 175+ of Europe’s most fearless leaders from across the retail and brand ecosystem will reveal their insights tackling the industry’s most critical questions fueling how tomorrow’s consumers will discover, shop and buy?
These are those questions. And this is the Shoptalk Europe agenda.
- Which applications of artificial intelligence will be most transformational to the industry?
- Which technologies and capabilities are critical to building exceptional unified shopping experiences?
- How are brands driving differentiation, customer loyalty and trust?
- How are industry relationships changing across Europe amid new B2B partnerships?
- What cutting-edge digital shopping experiences and technologies are key for a seamless customer journey?
- Which emerging technologies can retailers implement to reduce shrink, theft and waste?
- What's the European economic and market outlook, and how can retailers and brands adapt to thrive in this environment?
- How can retailers and brands build agile teams and organisations to grasp new opportunities?
- How can grocery retailers and FMCGs unlock and activate unified commerce?
- How will Retail Media Networks evolve in grocery, and how will they impact manufacturer-retailer relationships?
- Which digital capabilities do FMCGs need to adopt to win in ecommerce?
- How can grocery retailers and FMCG brands meet conflicting consumer needs for convenience and price?
- Which technologies will deliver new efficiencies and cost savings in grocery?
Monday — June 3, 2024
Sophie Wawro, Global President, Shoptalk
Rebecca Bemhena, Head of Content, Shoptalk
Alex Baldock, Group CEO, Currys Plc.
Joe Laszlo, Head of Content - USA, Shoptalk (Interviewer)
Simone Dominici, CEO, KIKO Milano
Diana Lee, Director of Research & Analysis, The Business of Fashion (Interviewer)
Lars-Johan Jarnheimer, Chairman, INGKA Holding B.V. (IKEA)
Sarah Engel, President, January Digital (Interviewer)
Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm in the expo hall for you to decide when you would like to take a break.
The Heart
Understanding the Changing Consumer
Meeting Consumer Expectations: Balancing Between Convenience and Value
View descriptionSara Sjöberg, Head of Marketing & Digital Sales, South Europe, H&M
Roger Graell Sole, Chief Digital Officer, Bata
Stijn Demeersseman, Chief of Staff, Amazon Fashion Europe, Amazon
Jennifer Berry, CEO, Digitas UK (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment
Track Keynote: Winning in the Evolving European Grocery Market
View descriptionGiorgio Busnelli, VP, Consumer Goods Europe, Amazon
Ben Miller, VP, Original Content & Strategy, Shoptalk (Interviewer)
Miki Kuusi, Head of International at DoorDash & CEO at Wolt, Wolt, DoorDash
Rebecca Bemhena, Head of Content, Shoptalk (Interviewer)
The Spade
Exceptional Retail Experiences: Unified Commerce
Unified Commerce: Creating Frictionless and Continuous Store Experiences
View descriptionDr. Johannes Wechsler, Chief Digital Officer, Bauhaus
Ohad Elzur, Store & Promotion Technology Director, AS Watson
Adam Plom, Global Head of Content - Special Projects, Shoptalk (Emcee)
The Diamond
Spotlight on Emerging Retail Tech
Startup Pitch
View descriptionEl Medhi Hachad, Co-Founder & CEO, Elyn
Euro Wang, Co-Founder & CEO, Guac
Daniel Lim, Founder & CEO, Pi-xcels
Alexander Kokhanovskyy, Co-Founder & Co-CEO, Loyalty Games
Deborah Weinswig, Founder & CEO, Coresight Research (Judge)
Carolin Wais, Partner, EMEA Ventures, Plug and Play (Judge)
Susan Lin, Partner, Felix Capital (Judge)
The Heart
Understanding the Changing Consumer
Rapid Fire: Keeping Pace with New Consumer Behaviours
View descriptionLaurent Malaveille, Chief Digital Officer & IT Officer, Groupe Clarins
Javier Figar de Lecalle, Chief Retail Officer, Tendam
Laetitia Roche-Grenet, VP, Open Innovation, LVMH
Katie Thomas, Head of the Consumer Institute, Kearney (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment
New Industry Research: Economic and Consumer Trends Shaping Grocery
View descriptionNatalia Lechmanova, Chief Economist, Europe, Mastercard
Javier Camino, Global Futures Planning Director, Diageo
Adgild Hop, Partner - European Retail Market Leader, Deloitte
Ben Miller, VP, Original Content & Strategy, Shoptalk (Emcee)
The Spade
Exceptional Retail Experiences: Unified Commerce
Delivering Consistent Cross-Channel Experiences
View descriptionMarc Vicente Sala, Group Digital Director, Kingfisher plc
Arianne Parisi, Global Chief Digital Officer, JD Group
Scott Clarke-Bryan, Managing Director - EMEA, Abercrombie & Fitch Co.
Adam Plom, Global Head of Content - Special Projects, Shoptalk (Interviewer)
The Diamond
Spotlight on Emerging Retail Tech
Startup Pitch
View descriptionSvetlana Kordumova, Founder & CEO, Pixyle.ai
Andrey Dyatlov, Co-Founder & CEO, Rapid Delivery Analytics
Anabel Maldonado, Founder & CEO, PSYKHE AI
Estelle Huynh, Co-Founder & COO, Carbon Maps
The Heart
Understanding the Changing Consumer
Track Keynote: Brand Power, Loyalty and Trust
View descriptionNadine Graf, President, EMEA, The Estée Lauder Companies Inc.
Sarah Engel, President, January Digital (Interviewer)
Next Generation Powerhouse Brands
View descriptionTaymoor Atighetchi, CEO, Papier
Shai Eisenman, Founder & CEO, Bubble Skincare
Camille Kriebitzsch, Co-Founder & Partner, Eutopia VC (Interviewer)
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment
Meeting Shopper Demands for Convenience, Speed and Value in Grocery
View descriptionSuzy McClintock, VP, Grocery, Hop, Editions & Retail, Deliveroo PLC
Dr. Oliver Vogt, Director, Strategy & Transformation, Tesco
Ethan Sinick, Managing Director, Shirland Ventures (Interviewer)
The Spade
Exceptional Retail Experiences: Unified Commerce
Unifying the Organisation to Enable Seamless Shopping
View descriptionIsabelle Aberman, Global Retail Director, Camper
Amit Keswani, Chief Omnichannel Officer, Chalhoub Group
Katya Denike, Chief Product Officer, Holland & Barrett International
Chris Brook-Carter, CEO, retailTRUST (Interviewer)
The Diamond
Spotlight on Emerging Retail Tech
Startup Pitch
View descriptionMaxime Patte, Co-Founder & CEO, Veesual
Cheryl Liu, Founder & CEO, Raspberry AI
Caoimhe Murphy, Co-Founder & CEO, Anam.AI
More speakers to be confirmed
Tuesday — June 4, 2024
The Heart
Groundbreaking AI Applications in Retail
Case Studies: Pioneering Applications of Generative AI
View descriptionDaniel Krantz, Division Lead - Digital Product & Customer Experience, Otto Group
Henny Steiniger, VP, Services, Customer Experience, Care & Loyalty, MediaMarktSaturn
David Ting, Chief Technology Officer and Global General Manager, Zenni
Zahra Mohamed, Assistant Content Director, Shoptalk (Emcee)
The Club
Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping
Brand Perspectives on Unlocking Unified Commerce in Grocery
View descriptionJie Cheng, VP & Global Head, Digital Commerce, Mondelēz International
Gaurav Goel, VP, Ecommerce Strategy & International, PepsiCo
Helen Merriott, SVP, Consumer Products, EMEA & APAC, Publicis Sapient (Interviewer)
The Spade
Merchandising, Assortment and Supply Chain
Track Keynote: Fulfilment and Last Mile Tactics that Benefit Shoppers and the Business
View descriptionNick Burton, Chief Information Officer, Screwfix
Maria Miralles, Senior Partner, McKinsey & Company (Interviewer)
Andrew Kenny, Chief Commercial Officer, Just Eat Takeaway.com
Joe Laszlo, Head of Content - USA, Shoptalk (Interviewer)
The Diamond
Technology Solution Spotlight
Data, Personalisation and Marketing Solutions
View descriptionNatasha Franck, Founder & CEO, EON
Jim Lofgren, CEO, Nosto
Mark Steel, Director, Retail & Consumer Industries EMEA, Google Cloud, Google
Stephanie Habib, Partner, BCG X (Interviewer)
The Heart
Groundbreaking AI Applications in Retail
Leveraging AI to Scale Personalisation
View descriptionTian Su, VP, Personalisation & Recommendation, Zalando
Baltazar Ozonek, VP, AI & Innovation, Pandora
Paloma Juncos, Head of Digital Data and Ecommerce Performance, Loewe
Dirk Cohausz, Managing Director & Partner, BCG X (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping
Track Keynote: Global Insights on Future-fit Grocery Ecommerce
View descriptionGregor Ulitzka, President, Europe, Ocado Group
Jordan Berke, Founder & CEO, TOMORROW (Interviewer)
Breakthrough Grocery Retail Experiences
View descriptionDavid McIntosh, VP & GM, Connected Store, Instacart
Lindsey Mazza, Global Retail Lead, Capgemini (Interviewer)
The Spade
Merchandising, Assortment and Supply Chain
Leveraging Tech to Build Next Generation Supply Chains: Circular, Sustainable and More
View descriptionIsabel Rocher, Director ZEOS Logistics, Zeos (a Zalando Brand)
Kamran Abbasi, Chief Technology & Data Officer, Chalhoub Group
Andrew Xeni, Founder & Chairman, Nobody's Child
Zofia Zwieglinska, International Fashion Reporter, Glossy (Interviewer)
The Diamond
Technology Solution Spotlight
Engaging Digital Shopping Technologies
View descriptionMaryam Ghahremani, CEO, Bambuser
Neha Singh, Founder & CEO, Obsess
Sowmiya Chocka Narayanan, Co-Founder & Chief Technology Officer, Lily AI
Crispin Lowery, General Manager, Retail, Consumer Goods, EMEA, Microsoft
Gillian Simpson, Partner, Deloitte Digital (Interviewer)
Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 2:55pm in the expo hall for you to decide when you would like to take a break.
Sophie Wawro, Global President, Shoptalk
Hannah Redfern, SVP, Shoptalk Europe, Shoptalk
Rebecca Bemhena, Head of Content, Shoptalk
Ben Miller, VP, Original Content & Strategy, Shoptalk
R. Alexandra Keith, CEO - Beauty, P&G
Rebecca Bemhena, Head of Content, Shoptalk (Interviewer)
Deri Watkins, Regional President Europe & ANZ, Mars Pet Nutrition
Helen Merriott, SVP, Consumer Products, EMEA & APAC, Publicis Sapient (Interviewer)
The Heart
Groundbreaking AI Applications in Retail
Track Keynote: Building and Implementing an AI Strategy
View descriptionSathya Nandakumar, Chief Technology Officer, Holland & Barrett
Martin Barthel, Managing Director & Partner, BCGX (Interviewer)
Ruth Díaz Barrigón, VP, Amazon Fashion Europe, Amazon
Kirsty McGregor, Executive European Editor, Vogue Business (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Building Capabilities for the Future
Best-in-Class Digital Commerce Capabilities for FMCGs
View descriptionNeil Reynolds, Global VP, Digital Commerce, Mars Wrigley
Nikki Sale, Global Digital Commerce Director (B2C), Diageo
Declan Kearney, Founder & CEO, Digital Commerce Global (Interviewer)
The Spade
Merchandising, Assortment and Supply Chain
Innovative Merchandising and Assortment Strategies
View descriptionJanine Pieterse, VP, Merchandising & Product Development, Timberland (a VF company)
Gareth Locke, Chief Growth Officer, Mytheresa
Erik Lautier, Partner, AlixPartners (Interviewer)
More speakers to be confirmed
The Diamond
Technology Solution Spotlight
Fulfilment and Delivery Technologies
View descriptionTal Tamir, CEO, Wiliot
Karin Cabili, Founder & CEO, Dropit
Lindsey Mazza, Global Retail Lead, Capgemini (Interviewer)
More speakers to be confirmed
The Heart
Groundbreaking AI Applications in Retail
Rapid Fire: Evaluating AI's Longterm Opportunities and Challenges
View descriptionPierre-Yves Calloc'h, Chief Digital Officer, Pernod Ricard
Vipin Gupta, Chief Technology Officer, Starbucks India, Starbucks
Sarah Kunst, Managing Director, Cleo Capital
Chris Walton, Co-CEO, Omni Talk (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Building Capabilities for the Future
Organisational Design and Structures and to Win in the New Grocery Market
View descriptionNeel Arora, Global Head of eCommerce, Nestlé
Laura Burbedge, Online & Digital Director, Waitrose
Vineta Bajaj, Chief Financial Officer, Rohlik
Duncan Knight, Partner, Customer & Digital Consulting, KPMG (Interviewer)
The Spade
Merchandising, Assortment and Supply Chain
Track Keynote: Building Innovative Products and Brands for Today's Consumer
View descriptionSanjay Luthra, EVP, Managing Director Mattel EMEA & Global Head Direct to Consumer International, Mattel
Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)
Jeremy Muras, Chief Digital Officer, GIVENCHY
Sarah Engel, President, January Digital (Interviewer)
The Diamond
Technology Solution Spotlight
Rapid Fire: Retail Technologies for the Next Decade
View descriptionMike Tattersall, Managing Director, Innovation & Chief Commercial Officer, True.
Benjamin Thompson, Head of Digital Transformation, Endeavour Group Ltd
Olivia Mark, Partner, daphni
Zahra Mohamed, Assistant Content Director, Shoptalk (Interviewer)
Wednesday — June 5, 2024
The Heart
Outstanding Ecommerce and Digital Customer Experiences
Succeeding with Social Commerce, Influencers and Creators
View descriptionElena Montenegro, Chief Digital Officer, Bimba Y Lola
Ekta Chopra, Chief Digital Officer, e.l.f. Beauty
Andréa Martins, President, LATAM, Stanley1913
Debbie Ellison, Global Chief Digital Officer, VML (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships
Navigating Evolving Relationships Across Retailers, FMCGs and Marketplaces
View descriptionSaskia De Jongh, VP, General Manager EMEA, Uber Eats
Bruno Mourão, Head of Ecosystem, Sonae MC
Bertrand Bastien, New Business Ventures Director - Easy24, Pernod Ricard
Rocquan Lucas, VP, Content, Groceryshop, Shoptalk (Interviewer)
The Spade
Navigating Changing Industry Relationships
Harnessing Data and Technology to Create New Revenue Streams
View descriptionTorsten Ahlers, Managing Director MediaMarktSaturn Marketing Services, Media Markt Saturn
Alexis Marcombe, CEO, Unlimitail (Carrefour & Publicis)
Jordan Berke, Founder & CEO, TOMORROW (Interviewer)
More speakers to be confirmed
The Diamond
Frameworks, Tactics and Takeaways
Using Data and Technology to Unlock Sustainability Goals
View descriptionSimon Leesley, Chief Operating Officer, Too Good To Go
Julie Verdugo, Head of Sustainability & Social Impact - Urban Outfitters & Free People Group, URBN
Siobhan Gehin, Senior Partner, Retail & Consumer, Roland Berger (Presenter & Interviewer)
The Heart
Outstanding Ecommerce and Digital Customer Experiences
Case Studies: Using Data to Cultivate Loyalty and Improve Customer Retention
View descriptionDavid Clark, Group Digital Director, Frasers Group
Tom Langley, Head of Personalisation & Retail Media, John Lewis Partnership
Zahra Mohamed, Assistant Content Director, Shoptalk (Emcee)
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships
Brand Perspectives on Retail Media Strategies and Outlook
View descriptionTony Navin, Director Ecommerce, International, Kraft Heinz
Charlotte Myles, Ecommerce Director, Europe, BIC
Celso Borges Shimabukuro, VP, Head of eCommerce Europe, PepsiCo
Simon Miles, Founder & CEO, Lighthouse Advisory (Interviewer)
The Spade
Navigating Changing Industry Relationships
Leveraging Marketplaces to Reach New Customers
View descriptionCaroline Welsh, Customer, Digital & Trading Board Director, Brico Depot
Yann Fontaine, CEO, Miravia
Marcin Polchlopek, Group VP, Marketplace Consumer Business, Allegro
Michelle Paratore, Partner, Bain & Company (Interviewer)
The Diamond
Frameworks, Tactics and Takeaways
Tactics for Successfully Structuring Your Organisation and Teams for AI
View descriptionConstanze Freienstein, Partner, AlixPartners (Presenter & Interviewer)
More speakers to be confirmed
Sophie Wawro, Global President, Shoptalk
Joe Laszlo, Head of Content - USA, Shoptalk
Geoffroy Lefebvre, CEO, zooplus
Linsay Trueman, Partner and Co-Head of the Consumer International Practice, True Search (Interviewer)
Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm in the expo hall for you to decide when you would like to take a break.
Marcella Wartenbergh, CEO, AWWG (Pepe Jeans, Hackett, Façonnable)
The Heart
Outstanding Ecommerce and Digital Shopping Experiences
Innovations in Product Discovery: Shoppable Video, Visual Search and More
View descriptionMarc Hernandez, Digital Product Director, Mango
Eva Goicochea, Founder & CEO, maude
Dr. Jan Philipp Wintjes, EVP, Global Omnichannel, HUGO BOSS
Diana Lee, Director of Research & Analysis, The Business of Fashion (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Achieving Operational Efficiencies
Case Studies: New Capabilities and Technologies Boosting Grocery Operations and Enhancing Customer Delight
View descriptionTom Wakeman, Insight Director, IGD
Veronika Nikolaeva, Ecommerce Director, Alcampo (Auchan)
Marco Penasa, Sales & Marketing Director, DAO Cooperativa (Conad)
Rocquan Lucas, VP, Content, Groceryshop, Shoptalk (Emcee)
The Spade
Navigating Changing Industry Relationships
Optimising Between DTC and Wholesale Strategies
View descriptionLaura Fernández, Chief Business & Financial Officer, AWWG (Pepe Jeans, Hackett, Façonnable)
Sergio Azzolari, CEO, Roberto Cavalli
Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)
The Diamond
Frameworks, Tactics and Takeaways
Leveraging Data Effectively Across the Organisation
View descriptionTheresa Austin, Chief Marketing Officer, Clos19.com (LVMH) & Global Consumer Engagement Director, Moët & Hennessy
Ruth Zohrer, Partner, Bain and Company (Presenter & Interviewer)
The Heart
Outstanding Ecommerce and Digital Shopping Experiences
Unlocking Cross-Border and Global Ecommerce Opportunities
View descriptionAndrea Cappi, Chief eBusiness & Omnichannel Officer, Valentino
Paolo Levoni, General Manager, International Markets, eBay
Marie Driscoll, Professor, The New School (Interviewer)
More speakers to be confirmed
The Spade
Navigating Changing Industry Relationships
Organisational Agility: Skills and Structures for the Future of Retail
View descriptionLoretta Franks, VP, Chief Data & Analytics Officer, Kellanova
Baz Saidieh, Global Partner, Antler VC
Nick Goodchild, VP, Global Creative Marketing, Tommy Hilfiger
Lisa Smith, Partner, Deloitte Digital (Interviewer)
The Diamond
Frameworks, Tactics and Takeaways
Shoptalk Europe 2024 Key Takeaways
View descriptionBen Miller, VP, Original Content & Strategy, Shoptalk
Zahra Mohamed, Assistant Content Director, Shoptalk
Chris Walton, Co-CEO, Omni Talk
Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)