Europe’s most senior retail agenda tackling the industry’s biggest questions

What if we told you 175+ of Europe’s most fearless leaders from across the retail and brand ecosystem will reveal their insights tackling the industry’s most critical questions fueling how tomorrow’s consumers will discover, shop and buy?

These are those questions. And this is the Shoptalk Europe agenda.

  • Which applications of artificial intelligence will be most transformational to the industry?
  • Which technologies and capabilities are critical to building exceptional unified shopping experiences?
  • How are brands driving differentiation, customer loyalty and trust?
  • How are industry relationships changing across Europe amid new B2B partnerships?
  • What cutting-edge digital shopping experiences and technologies are key for a seamless customer journey?
  • Which emerging technologies can retailers implement to reduce shrink, theft and waste?
  • What's the European economic and market outlook, and how can retailers and brands adapt to thrive in this environment?
  • How can retailers and brands build agile teams and organisations to grasp new opportunities?
  • How can grocery retailers and FMCGs unlock and activate unified commerce?
  • How will Retail Media Networks evolve in grocery, and how will they impact manufacturer-retailer relationships?
  • Which digital capabilities do FMCGs need to adopt to win in ecommerce?
  • How can grocery retailers and FMCG brands meet conflicting consumer needs for convenience and price?
  • Which technologies will deliver new efficiencies and cost savings in grocery?

Monday 3 June, 2024

10:00am — 11:00am CEST
Show Floor Open & Breakfast
11:00am — 11:10am CEST
Entertainment and Opening Remarks
11:15am — 11:35am CEST
Keynote
11:35am — 11:55am CEST
Keynote
11:55am — 12:15pm CEST
Keynote
12:00pm — 3:00pm CEST
Lunch
1:45pm — 2:55pm CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
2:55pm — 3:20pm CEST
Networking Break
3:25pm — 4:05pm CEST
Session 1

Track 1

Understanding the Changing Consumer

Meeting Consumer Expectations: Balancing Between Convenience, Price and Sustainability

Track 2

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

Track Keynote: Winning in the Evolving European Grocery Market

Track 3

Exceptional Retail Experiences: Unified Commerce

Unified Commerce: Creating Frictionless and Continuous Store Experiences

Track 4

Spotlight on Emerging Retail Tech

Startup Pitch

4:15pm — 4:55pm CEST
Session 2

Track 1

Understanding the Changing Consumer

Rapid Fire: Keeping Pace with New Consumer Behaviours

Track 2

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

New Industry Research: Economic and Consumer Trends Shaping Grocery

Track 3

Exceptional Retail Experiences: Unified Commerce

Track Keynote: Delivering Consistent Cross-Channel Experiences

Track 4

Spotlight on Emerging Retail Tech

Startup Pitch

5:05pm — 5:45pm CEST
Session 3

Track 1

Understanding the Changing Consumer

Track Keynote: Brand Power, Loyalty and Trust

Track 2

Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment

Meeting Shopper Demands for Convenience, Speed and Value in Grocery

Track 3

Exceptional Retail Experiences: Unified Commerce

Unifying the Organisation to Enable Seamless Shopping

Track 4

Spotlight on Emerging Retail Tech

Startup Pitch

5:55pm — 6:30pm CEST
Welcome Drinks on the Show Floor
6:00pm — 9:30pm CEST
Retailers & Brands Networking Dinners  (Prescheduled Only - Transport Provided)

Tuesday 4 June, 2024

8:00am — 8:50am CEST
Tabletalks & Breakfast  (Retailers & Brands Only, Prescheduled Only)
9:00am — 9:40am CEST
Session 1

Track 1

Groundbreaking AI Applications in Retail

Case Studies: Pioneering Applications of Generative AI

Track 2

Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping

Delivering Unified Commerce in Grocery Retail

Track 3

Merchandising, Assortment and Supply Chain

Fulfilment and Last Mile Tactics that Benefit Shoppers and the Business

Track 4

Technology Solution Spotlight

Enhancing Store Performance: Security, Reducing Shrink and More

9:50am — 10:30am CEST
Session 2

Track 1

Groundbreaking AI Applications in Retail

Leveraging AI to Scale Personalisation

Track 2

Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping

Breakthrough Physical Retail Experiences for Grocery Shoppers

Track 3

Merchandising, Assortment and Supply Chain

Leveraging Tech to Build Next Generation Supply Chains: Circular, Sustainable and More

Track 4

Technology Solution Spotlight

Engaging Digital Shopping Technologies

10:45am — 11:55am CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
12:00pm — 3:00pm CEST
Lunch & Networking
Say goodbye to predetermined lunch breaks to plan your busy schedule around. Our relaxed lunch service is open between 11am - 3pm in the expo hall for you to decide when you would like to take a break.
12:05pm — 12:25pm CEST
Keynote
12:25pm — 12:45pm CEST
Keynote
2:05pm — 2:25pm CEST
Keynote
2:25pm — 2:45pm CEST
Keynote
2:55pm — 4:05pm CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
4:15pm — 4:55pm CEST
Session 3

Track 1

Groundbreaking AI Applications in Retail

Track Keynote: Building and Implementing an AI Strategy

Track 2

Groceryshop@Shoptalk Europe: Building Capabilities for the Future

Best-in-Class Ecommerce Capabilities for FMCGs

Track 3

Merchandising, Assortment and Supply Chain

Innovative Merchandising and Assortment Strategies

Track 4

Technology Solution Spotlight

Data, Personalisation and Marketing Solutions

5:05pm — 5:45pm CEST
Session 4

Track 1

Groundbreaking AI Applications in Retail

Rapid Fire: Evaluating AI's Longterm Opportunities and Challenges

Track 2

Groceryshop@Shoptalk Europe: Building Capabilities for the Future

Organisational Design and Structures and to Win in the New Grocery Market

Track 3

Merchandising, Assortment and Supply Chain

Track Keynote: Building Innovative Products and Brands for Today's Consumer

Track 4

Technology Solution Spotlight

Rapid Fire: Retail Technologies for the Next Decade

5:45pm — 6:30pm CEST
Show Floor Drinks Reception
8:30pm — 11:59pm CEST
Shoptalk Europe Party

Wednesday 5 June, 2024

9:00am — 9:40am CEST
Session 1

Track 1

Outstanding Ecommerce and Digital Customer Experiences

Succeeding with Social Commerce, Influencers and Creators

Track 2

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Navigating Evolving Relationships Across Retailers, FMCGs and Marketplaces

Track 3

Navigating Changing Industry Relationships

Harnessing Data and Technology to Create New Revenue Streams

Track 4

Frameworks, Tactics and Workshops

Using Technology to Unlock and Enable Sustainability Goals

9:50am — 10:30am CEST
Session 2

Track 1

Outstanding Ecommerce and Digital Customer Experiences

Case Studies: Using Data to Cultivate Loyalty and Improve Customer Retention

Track 2

Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships

Brand Perspectives on Retail Media Strategies and Outlook

Track 3

Navigating Changing Industry Relationships

Leveraging Marketplaces to Reach New Customers

Track 4

Frameworks, Tactics and Workshops

Tactics for Successfully Structuring Your Organisation and Teams for AI

10:40am — 11:00am CEST
Keynote
11:00am — 11:20am CEST
Keynote
11:00am — 3:00pm CEST
Lunch
11:20am — 11:40am CEST
Keynote
11:55am — 1:05pm CEST
Meetup & Hosted Retailers & Brands Programme  (Prescheduled Only)
1:10pm — 2:00pm CEST
Tabletalks with Lunch  (Retailers & Brands Only, Prescheduled Only)
2:10pm — 2:50pm CEST
Session 3

Track 1

Outstanding Ecommerce and Digital Shopping Experiences

Innovations in Product Discovery: Shoppable Video, Visual Search and More

Track 2

Groceryshop@Shoptalk Europe: Achieving Operational Efficiencies

Grocery Technology Spotlight: Innovative Tech for Grocery Retail

Track 3

Navigating Changing Industry Relationships

Optimising Between DTC and Wholesale Strategies

Track 4

Frameworks, Tactics and Workshops

Leveraging Data Effectively in Your Organisation

3:00pm — 3:40pm CEST
Session 4

Track 1

Outstanding Ecommerce and Digital Shopping Experiences

Unlocking Cross-Border and Global Ecommerce Opportunities

Track 2

Groceryshop@Shoptalk Europe: Achieving Operational Efficiencies

Case Studies: New Capabilities Driving In-Store Efficiency, Inventory Visibility and Asset Protection

Track 3

Navigating Changing Industry Relationships

Organisational Agility: Skills and Structures for the Future of Retail

Track 4

Frameworks, Tactics and Workshops

Shoptalk Europe 2024 Key Takeaways